Due to increased business demand, we are hiring all levels of service technicians.  

Part of car ownership is keeping up with its routine maintenance and repairs. Finding a place that won't just take care of your vehicle, but will also treat your Ford car, truck, SUV, or van like one of their own is key. That place is Don's Ford Service Center.

We serve drivers across Utica, Fort Drum, and Oneida, New York, and help them and their Ford vehicles stay on the road.


Ford Service

Whether you're looking to have routine maintenance done, like an oil change or brake inspection, or you have been in an accident and require some repairs, our team of technicians is here to help.

Our staff are certified Ford technicians, meaning they have the training and experience to service Ford vehicles properly. We can diagnose any potential issues with your Ford vehicle, perform routine maintenance and repairs, and get you back on the road with ease.

Need service but aren't able to make it to our service center? Consider our pickup and delivery options. Our team will pick up your vehicle from your home or office, service it at our dealership, and return it once the service is complete!

Express Service Lane

A section of our service center is devoted to quick service. Our Express Service is perfect for those who need fast, routine maintenance. The Express Service Lane is by appointment only and a quick option for many Ford drivers.

While we service your vehicle, you can relax in our comfortable customer lounge. Common services in our Express Service Lane include:

  • Alignments
  • Battery checks
  • Brake inspections
  • Oil changes
  • Wiper blade replacements

Feel free to reach out to our team if you have any questions about our Express Service Lane.

Detailing and Car Washing

Want to ensure your Ford looks great before an event or after a service appointment? Our detailing and car wash services are available. We have multiple wash and detailing levels available, starting with the Basic Wash and going all the way to the Presidential Deluxe Wash.

  • The Basic Wash includes an exterior hand wash and interior vacuum.
  • The Deluxe Wash includes a hand wash of your vehicle's exterior, clean windows, interior vacuum, and a tire shine.
  • The Presidential Deluxe Wash is a complete hand wash for the interior and exterior of your vehicle. All cracks and crevices will be detailed, and the exterior paint will receive a hand wax.

Ford Parts and Accessories

While our technicians service your vehicle, we'll use original equipment manufacturer (OEM) Ford parts and accessories. These OEM Ford parts and accessories keep your Ford 100% a Ford.

How? They are manufactured at Ford factories, by Ford, specifically for Ford vehicles. OEM Ford parts are made to fit perfectly and last a long time. Since they are made for Ford models, these parts maintain the level of performance and functionality you've come to expect from your Ford.

You can shop for your vehicle's Ford parts and accessories at our on-site parts center. We have automotive experts who can help you select the parts and accessories you need. Take them home for self-service, or have our team install them for you.

Service and Parts Financing and Specials

Our dealership does its best to help you receive the service your Ford needs. We often have service and parts specials available that you can bring to your appointment to receive great value. These specials change often, so be sure to check online before your service appointment or ask our team about current service and parts specials.

Ford Extended Service Plans

We also offer a wide array of Ford Protect - Extended Service Plans that are designed to take care of certain car services you may need throughout your Ford's life. Our Extended Service Plans exist to cover various parts of your Ford, including:

  • Tires
  • Windshield
  • Powertrain

Select one plan or several to provide your Ford with the amount of protection you want. These plans will give you peace of mind while you're on the road.

Ford Parts and Service Financing

If you need Ford service or parts, but would prefer to pay over time, that's an option at our service center. We offer financing for service and parts. In three steps, you can receive pre-approval and know how much you have to spend on your Ford's service or customization.

Supply some information and our team will review it and let you know if you're pre-approved.

Schedule Your Ford Service in Utica, NY Today

Scheduling your Ford routine maintenance or repairs is easy. You can contact our Ford dealer serving Utica, Fort Drum, and Oneida, NY, by phone or by using our online scheduler. Our team will let you know what to expect from your Ford service and get to work! Schedule your service today.

Your privacy is important to us.

Our Dealership takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.



Don's Ford

5712 Horatio Street
Directions Utica, NY 13502

  • Sales: (315) 864-7030
  • Service: (315) 864-7060
  • Parts: (315) 864-7070

Service Hours

  • Monday 7:30am-6pm
  • Tuesday 7:30am-6pm
  • Wednesday 7:30am-6pm
  • Thursday 7:30am-6pm
  • Friday 7:30am-6pm
  • Saturday 8am-3pm
  • Sunday Closed